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This policy tells you exactly what information pagcor8 collects, how it is used, and what choices you have over it. Availability of our services depends on local law and eligible regions — your privacy rights apply wherever access is permitted.
When you open an account, we collect the information needed to verify your identity and process transactions — your registered name, contact details, and the payment methods you connect, which may include GrabPay, InstaPay or PESONet. We collect this data only for specific, stated purposes: account management, transaction processing, fraud prevention and service communication. We do not sell your personal information to third parties. Data shared with payment processors is limited to what those processors need to complete a transfer; it is governed by their own published terms, which we encourage you to read. We retain account records for as long as your account is active and for the period required under applicable law after closure. If your account is closed, retention continues only to the extent legally required. Cookies and session data help us keep your login secure and remember your account preferences — you can adjust browser cookie settings at any time, though some account functions depend on session cookies remaining active. For questions about how your information is handled, the contact routes in the Support section below are the right starting point.
Payment context chip
Payment context chip
Payment context chip
Retained per legal requirement
This policy covers all personal data collected when you register, log in or update your pagcor8 account — including the email address, phone number and identity verification details you provide during account setup.
Deposit and withdrawal records processed through GrabPay, InstaPay or PESONet fall within this policy. We hold only the transaction reference and amount; full financial instrument details are held by the payment processor under their own terms.
Browsing data — pages visited, session duration, game category selections — is collected in aggregate to improve site performance. This data is not linked to your identity unless you are logged in.
Links to external services, including payment processors and game content providers, operate under their own privacy terms. This policy does not extend to any data collected directly by those third parties on their own platforms.
You have clear, actionable choices over the personal information we hold. Reviewing your registered details is straightforward — log in, go to Account Settings, and the fields showing your current name, contact information and linked payment methods are editable directly. If you believe a record is inaccurate, update it through those fields or contact support with the correction. For questions about what specific data we hold, or to request that certain information be deleted where no legal retention obligation applies, reach out through the support channels listed below. We aim to acknowledge data-related requests within a reasonable period and will tell you if a request cannot be fulfilled and why. Withdrawal of consent for marketing communications can be done at any time through your notification preferences in Account Settings — this does not affect the lawful processing carried out before withdrawal.
Log in and open Account Settings to see the personal details and payment methods currently associated with your account.
Edit your registered name, contact number or email directly in Account Settings. For fields that are locked, contact support with the correct information.
Use the support routes below to ask what data we hold, request a correction or ask about deletion where no legal retention period applies.
Turn off marketing notifications in Account Settings at any time. Your account remains active; only promotional communications are affected.
If you have a question about how your data is handled, need to request a correction or want to understand what information we hold on your account, these are the routes to reach us. Have your account email address ready when you make contact — it helps us locate your record and respond accurately.
Open the chat icon from any page while logged in. This is the fastest route for account-specific privacy questions.
Send your data question to our support address. Include your registered email and a brief description of the request so we can locate the right record.
The Help section inside your account dashboard contains answers to common privacy and data questions, with direct links to the relevant account settings fields.
Our approach to data security is built around the account session — we use standard industry encryption for data in transit and apply session controls that log inactive accounts out automatically. Cookie use is limited to what the platform needs to function: authentication, preference storage and aggregate analytics. No advertising cookies are placed on your device by us without your awareness.
All communication between your device and our servers is encrypted. This applies to login, account updates and payment flows using GrabPay, InstaPay or PESONet.
Session and preference cookies keep your login active and your account settings intact. You can manage or clear cookies through your browser settings; note that clearing session cookies will end your current login.
We hold account data while your account is open and for the period required by applicable law after closure. Requests to delete data that is no longer legally required can be submitted through support.
When this policy changes materially, we post a notice on the site and, where we have your contact details, send a notification. The current version is always the one shown on this page.
These are the questions we get asked most often about how pagcor8 handles account data. If your question is not covered here, the support routes in the section above are open.
We collect the name, contact number, email address and identity verification details you provide during registration. If you connect a payment method such as GrabPay, InstaPay or PESONet, we also hold the transaction references associated with your account — not your full financial instrument details.
We do not sell personal data. We share information with payment processors only to the extent needed to complete a transaction, and with service providers who assist with account security and platform operation. All third parties are bound by confidentiality obligations.
Log in and go to Account Settings — your registered details and linked payment methods are shown there. For a broader record of what we hold, contact support through live chat or email with your registered account address and a description of what you need.
Yes, for data that is no longer subject to a legal retention requirement. Submit the request through live chat or email support. We will confirm whether the request can be fulfilled and explain any data that must be retained under applicable law.
Records are retained for the period required under applicable law following account closure. Once that period ends, data is removed from active systems. The exact retention period depends on the type of record and relevant legal requirements in your eligible region.
We use session cookies to keep your login active, preference cookies to remember your account settings, and aggregate analytics to improve site performance. You can adjust cookie settings in your browser at any time — turning off session cookies will end your current login session.